About the founder... “Formerly the Worldwide Business Development Manager for Lucent Technologies’ Certification Program, I was responsible for developing and delivering industry recognized technology exams on ATM and Frame Relay networks. Prior to that role I was employed as a Senior Information Services Specialist for Ascend Communications and Stratus Computers. Customer Service has always been a priority to me in all my business relationships and I enjoy keeping up with current technology.” ~ Dane Shepherd, 2003